Project Manager, 2017-Present
Medicare is run on a fee-for-service payment model — meaning providers are paid for the services rendered versus the quality of care provided. To address this issue, we have partnered with Medicare to work on streamlining a program that will facilitate a payments system based exclusively on positive patient outcomes. By incentivizing the quality of care provided versus the number of services, the effect is twofold: the quality of care goes up and the cost of care goes down, because the financial incentive to provide extraneous services is removed.
We are leading the architecture for this work, which will streamline three legacy systems and is at the core of a more cost-effective and outcomes-focused Medicare. Our universally accessible API will be used by providers, registries, and electronic health record companies who will submit the performance data of over half a million clinicians. This system will make the data more efficiently trackable, reports quicker to produce, and performance-based payments sustainable at scale. We are also releasing pieces as open source as we work.
Program Manager/Product owner, 2015-2017
Develop and maintain a cross-platform product roadmap, which includes timelines for new feature development across iOS, Android, and web.
Coach development team, project managers, and product owners on agile/scrum best practices
Coordinate with key stakeholders and designers to build out a product backlog, complete with detailed requirements and designs.
Coordinate with project managers to drive execution against the project/sprint plans and remove any blocks facing the development team.
*GhostCodes is a wholly owned subsidiary of Softway.
Senior Project Manager/Scrum Master, 2015-2017
Maintain a >20% profitability margin across a portfolio of 3-7 projects staffed by 35+ developers, designers, and testers, with a combined budget of $1.2M
Responsible for day-to-day project management, including client communication, requirements gathering, project planning, solution architecting, design direction, testing, and product demos
Introduced scrum to the organization, providing training for key team members and serving as the scrum master/coach for the pilot project - leading daily stand-ups, sprint planning meetings, sprint review meetings, retrospectives, and backlog grooming sessions to ensure the process was properly adopted while also successfully delivering the project to the client on time and on budget
Agile Software Project Coordinator, 2014-2015
Managed a portfolio of 10-12 software development projects staffed by 65+ internal employees and 40+ contractors, across 5 countries, with an annual budget of $15M
Restructured the capitalization of our software development costs and secured external funding from key project stakeholders, increasing our annual budget by $4M
Wrote a new stage-gate process, planned scrum training for developers and managers, and provided coaching for select project teams, to roll out scrum as Baker Hughes’ official enterprise software development methodology
Formation Evaluation Project Coordinator, 2013-2014
Managed a portfolio of 4-5 research projects staffed by 45 FTEs, across 2 countries, with an annual budget of $10M
Trained new members of the Project Management Office (PMO) in our systems, processes, and project management best practices
Ballistics Project Coordinator, 2013
Managed a portfolio of 6-8 product development projects staffed by 18 FTEs, with an annual budget of $6M
Maintained project records that were recognized during an external ISO 9000 audit for exceeding industry standards
Project Management Intern, 2012
Oversaw the development and launch of the PMO Dashboard, which provided project and portfolio key performance indicators on budgets, schedules, and resources to upper management
Evaluated the effectiveness of the PMO’s reports by surveying and meeting with key stakeholders to gather voice of the customer data
University of Maryland
Graduate Advisor, Student Entertainment Events, 2011-2013
Directly advised six of the undergraduate directors in professional, academic, and personal matters through weekly 1-on-1 meetings and managed their annual operational budget of $120K
Advised the promotions team, leading their weekly team meeting, reviewing all marketing material, and providing guidance on how to create effective marketing campaigns for all events
Provided leadership training and other professional development workshops for student directors
Assisted in the contract drafting and negotiation for performers being brought to campus
Interviewed, evaluated, and selected students to fill open director positions.
Johns Hopkins University's Applied Physics Laboratory
SOftware Development Intern, 2006-2011
Developed back-end data-processing software and front-end user interfaces to enable playback and analysis of data gathered by towed sonar arrays using C++, MatLab, and MySQL
Tested and developed signal processing optimization algorithms using C++, Java, and MatLab
Project Management INstitute
Certified Project Management Professional (PMP), 2013
University of Maryland, College Park
Masters of Science Degree, 2011-2013
Major: Civil and Environmental Engineering
Concentration: Project Management
Thesis: The Importance of Relationship-Oriented Leadership for Global Project Teams
Involvement: Student Entertainment Events, Sigma Phi Epsilon AVC, Civil and Environmental Engineering Graduate Student Council, Maryland Leadership Conference, Ten Man Plan Facilitator, University Senate Student Affairs Committee
Bachelors of Science Degree, 2007-2011
Major: Computer Science and Mathematics
Involvement: Sigma Phi Epsilon, Interfraternity Council, Greeks for a Better Community, Order of Omega Greek Honor Society, Kalegethos Greek Honor Society, Mighty Sound of Maryland Drumline, Maryland Indoor Drumline, College Park Scholars - Science Technology and Society
SPE-GCS Young Professionals Board of Directors
Networking CHair, 2015
Communications Coordinator, 2014